Frequently Asked Questions

Do I have to register for the event?

Yes, you must register to access live and prerecorded content. You can do so from the home page.


Does the event cost anything?

This is a free event hosted by the Ohio Leadership Advisory Council and the Ohio PBIS Network, and in partnership with the Ohio Department of Education and Workforce.


Once I register, how do I access the event?

The Showcase will offer live content on January 31, 2024. Please refer to the Daily Schedule for details.

Access to on-demand learning sessions will be loaded to the platform 24-48 hours later.


What are the technical requirements to attend virtually?

All you will need is internet service!


How do I register for a course/learning session?

Go to the top tool bar and select "Course Selection." To register or add a course to your personal schedule, click the “Join Now” button, then click “Enroll Now.”

How do I find the courses/breakout sessions that I enrolled in?

Go to the top tool bar and click “My Selected Courses.” From here, you will be able to view your personalized courses that you added to your schedule for the event.


What if I can’t tune in all day or I miss a session? 

No problem! We understand that you are busy, and you may have to step away at times. We strongly encourage you to attend the live event when possible so that you do not miss any important connections and conversations! Breakout sessions (courses) will be available till February 29, 2024.


What time does the Showcase begin?

The 2024 Showcase begins at 8:30 a.m. on Wednesday, January 31, 2024. Please review the Daily Schedule tab at the top of the page for the complete schedule of events for the day.


Can I register the day of the event or anytime during?

Absolutely! You can register any time before the event or the day of to access the live sessions. After January 31, you can register to access on-demand content.


What content will be available on-demand?

After January 31, all keynotes, the student panel and learning sessions with presentation teams will be available on-demand until February 29, 2024. The on-demand option helps support flexible learning by allowing you to experience sessions you might miss during the live event. However, we strongly encourage you to attend the live event when possible so that you do not miss any important connections and conversations!


Will there be live networking opportunities?

There will be the opportunity to participate in live sessions with presentation teams at designated times on January 31. Please refer to the Daily Schedule for specific times.


Do you offer contact hours?

Participants will receive contact hours. The system tracking will show what sessions you attend. You will receive credit for each course you complete. Attendees can earn up to 18.5 contact hours for completing all courses.


Will I receive a certificate showing my completion of sessions?

Yes! You will receive a personalized certificate with your information you used at registration: First name, last name, and the contact hours you completed.


How will you send me my completion certificate?

It will be emailed to you with the email you signed up with at registration.


How long will it take to get my certificate of completion?

It will take up to 30 days after the event closes.


How do I complete a recorded course to 100%?

When watching the recorded video session on the course there will be a tool bar at the top of the screen that states, “COMPLETE AND CONTINUE.” You must click complete and continue to successfully complete the course after you view the educational information.


What if I miss the opening remarks, keynote sessions, student panel, or live sessions?

All live sessions will be recorded. The event management team will upload them to the online education sessions under their titles within 24-48 hours of the live session being completed.


How long will on-demand content be available?

On-demand content will be available until 10 a.m. on February 29, 2024.


What if I need to cancel my registration?

We will not cancel any registrations that have been created for this event. If you cannot make it on the day of the event, the courses will be open and available until February 29, 2024 to help fit it into your busy schedule.


What if I have technical issues?

Any technical issues can be submitted to the event management team to address the issue personally. To send issues you will do the following: individually

· When you are on the learning management application with the event information and courses; the top right corner will have a gray person logo. Click on this, it will create a drop down.

· Once activating the dropdown to your profile, you will then click the “Contact” button. This will populate a page that you can put your subject of issue in, along with your message. The event management group has a team monitoring these items in real time and will reach out to you quickly once submitted.

· Please make sure you monitor your email you signed up with, as the reply from the team will be sent to this email.


Is there a contact for the event team helping host the event?

Yes, you can contact Extra Step Assurance directly at [email protected]